Privacy Policy

TawreedJo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B procurement platform. Please read this policy carefully to understand our practices regarding your personal data.

We collect information you provide directly to us, including: personal identification information (name, email address, phone number), company information (company name, address, registration documents, trade licenses), account credentials, procurement requests and quotation data, communication data between users, and usage data such as IP addresses, browser type, and access times.

We use the collected information to: provide, maintain, and improve our platform services, process transactions and send related information, facilitate communication between clients and vendors, send administrative information and updates, respond to inquiries and provide customer support, monitor and analyze usage patterns to enhance user experience, and comply with legal obligations and enforce our terms.

We may share your information with: other users as necessary to facilitate procurement transactions (e.g., sharing vendor details with clients), service providers who assist in our operations, legal authorities when required by law or to protect our rights, and potential buyers or investors in connection with a business transaction. We do not sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal data for as long as your account is active or as needed to provide you services. We may also retain certain information for longer periods as required by law, for legitimate business purposes, or to resolve disputes. When data is no longer needed, it will be securely deleted or anonymized.

You have the right to: access and receive a copy of your personal data, request correction of inaccurate data, request deletion of your data (subject to legal requirements), object to or restrict certain processing activities, withdraw consent where processing is based on consent, and lodge a complaint with relevant data protection authorities.

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you use our services, remember your preferences, and improve our platform. You can control cookie settings through your browser preferences.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after any changes indicates your acceptance of the updated policy.